0

I exported a 9:16 video (vertical, for Instagram stories) from Premiere Pro 2018, encoded with H.264 and AAC audio, VBR 2 pass.

However, the video shows nothing but black screen on both my Samsung Note9 and iPhone 6, if I play it back in default players. If I use VLC on my Note9, it plays back just fine.

What is the issue of this and how can I fix it?

Many thanks!

1 Answer 1

0

Try using 4:2:0, which is the common subdivision in encoding for your use. If that doesn't work, I'm certain that samsung provided a list of codecs which work with their phone.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Start asking to get answers

Find the answer to your question by asking.

Ask question

Explore related questions

See similar questions with these tags.